How do I transfer account ownership to another user?
You can transfer your dbt Cloud access control to another user by following the steps below, depending on your dbt Cloud account plan:
| Account plan | Steps |
|---|---|
| Developer | You can transfer ownership by changing the email directly on your dbt Cloud profile page, which you can access using this URL when you replace YOUR_ACCESS_URL with the appropriate Access URL for your region and plan: https://YOUR_ACCESS_URL/settings/profile. Before doing this, please ensure that you unlink your GitHub profile. The new account owner should not have previously signed up for a dbt Cloud account. |
| Team | Existing account admins with account access can add users to, or remove users from the owner group. |
| Enterprise | Account admins can add users to, or remove users from a group with Account Admin permissions. |
| If all account owners left the company | If the account owner has left your organization, you will need to work with your IT department to have incoming emails forwarded to the new account owner. Once your IT department has redirected the emails, you can request to reset the user password. Once you log in, you can change the email on the Profile page when you replace YOUR_ACCESS_URL with the appropriate Access URL for your region and plan: https://YOUR_ACCESS_URL/settings/profile. |
When you make any account owner and email changes:
- The new email address must be verified through our email verification process.
- You can update any billing email address or Notifications Settings to reflect the new account owner changes, if applicable.
- When transferring account ownership, please ensure you unlink your GitHub account in dbt Cloud. This is because you can only have your Git account linked to one dbt Cloud user account.
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